Risk & ComplianceCase
Setting up a compliant onboarding process
Due to tightened guidelines from the central bank of the Netherlands (De Nederlandsche Bank, DNB), a major financial services provider needed to restructure its customer onboarding process. Projective Group played the role of ‘Product Owner’ in this redesign. This case outlines the assignment’s background, approach, and outcomes. Background Verifying the identity of a retail customer […]